So sad, so sad.
My Macbook was dropped off at the Apple store on the 7th, apparently arrived at the repair center on the 9th… and there it sits, awaiting a new logic board.
What sort of repair center is that? They should have major parts at the repair center, that’s just common sense. I’ve negotiated enough computer maintenance contracts to know that you always have a specified “parts depth” – that is, you’ve got certain inventory levels, and they you have reliable access with timely guarantees for the other components, based on criticality and frequency of repair need.
2 days for any part being delivered to a “repair center” is too long.
Gripe, gripe, gripe… I want my Macbook back. Using the iBook just isn’t the same.
Of course… the iBook works…
Technorati Tags: Apple, Applecare, Blog, Computer, Mac, MacBook, OSX, Technology